Our Story & Mission

Why I Created Nurse & Co.: A Personal Journey Through Healthcare, Family Caregiving, and the Need for Compassionate Support

Licinia Morais, Founder of Nurse & Co.
A woman with her arm around her smiling elderly mother in a bright kitchen

When Life Changed, I Became More Than a Healthcare Professional

As a healthcare professional, I have spent years understanding the importance of compassionate care, dignity, and supporting people through some of the most vulnerable moments of their lives. I understood the responsibilities that come with caring for others, but nothing could have fully prepared me for the experience of becoming a caregiver to my own mother.

When my 87-year-old mother experienced a fall, my world changed. Suddenly, I was not simply a healthcare professional who understood the importance of care. I was a daughter who wanted to make sure her mother was safe, comfortable, and receiving the support she needed.

I was also a single mother raising three teenage boys, balancing the responsibilities of motherhood while trying to navigate an unfamiliar and emotionally demanding situation with my own family.

Although my professional background gave me knowledge and experience, caring for someone I loved was different. It was personal. It was emotional. And at times, it was overwhelming.

I wanted to do everything I could for my mother, but I quickly realized how difficult it could be to find the right care, understand the available options, and manage all the responsibilities that came with ensuring her well-being.

That experience changed the way I viewed caregiving and ultimately helped inspire the creation of Nurse & Co.

When the Caregiver Becomes the One Who Needs Support

As my mother's needs increased, I made the decision to take a leave of absence from work so I could focus on her care.

It was not a decision I made lightly. I had my own responsibilities, including raising my three boys and maintaining stability for my family. However, I wanted to be present for my mother during a time when she needed me.

I began trying to find appropriate care and support, hoping to identify services that would meet her needs and give our family some reassurance. What I discovered was that navigating care can be difficult, particularly when you are already emotionally exhausted and trying to manage everything else in your life.

There were decisions to make, services to explore, appointments and arrangements to coordinate, and the constant concern of whether I was doing enough.

Even with my healthcare background, I experienced the frustration of trying to find the right support for someone I loved. I understood the importance of quality care, but understanding what someone needs and finding the right services to provide it are two very different things.

I was trying to be a daughter, a mother, and a caregiver all at once. I wanted to make the right decisions for my mother while continuing to be there for my children.

My boys were the ones who stood beside me throughout this difficult time. As a single mother, I was already accustomed to carrying many responsibilities, but this experience stretched me emotionally in ways I had not anticipated. I wanted to protect my children from the weight of the situation while continuing to meet their needs and be the mother they depended on.

There were moments when I felt exhausted, helpless, and unsure of where to turn. I wanted to make sure my mother received the care she deserved, but I was also learning that even someone with healthcare experience can struggle when trying to manage a loved one's care without enough support.

It was one of the most difficult lessons I learned: the people who care for others need care and support, too.

The Loneliness of Carrying the Responsibility

One of the hardest parts of my experience was realizing how much of the responsibility I was carrying on my own.

When a parent becomes vulnerable and needs additional care, you naturally hope that family will come together, share the responsibility, and support one another. You hope that the people around you will recognize how difficult the situation is and understand that one person cannot reasonably do everything.

But sometimes, things do not unfold that way.

Despite having family, I found myself feeling very much alone in the responsibility of caring for my mother. I was trying to navigate the healthcare system, find the appropriate support, and make sure my mother was cared for, all while raising my three teenage boys as a single mother.

It was emotionally exhausting. I was doing my best to be there for everyone who needed me, but I often felt that there was very little room for anyone to be there for me.

I learned that having family does not always mean having the support you need. Sometimes, the person who steps up becomes the person everyone relies on, and the responsibility gradually falls on their shoulders.

For me, that experience brought feelings of exhaustion, frustration, and loneliness. I wanted to make sure my mother received the care she deserved, but I was also trying to maintain stability for my children and manage my own well-being.

I am sharing this because I know there are other people who may recognize themselves in this experience.

Perhaps you are the daughter everyone turns to. Perhaps you are the family member who makes the appointments, answers the calls, researches the services, and rearranges your life to make sure someone else is taken care of.

And perhaps, like me, you sometimes wonder who is looking after you.

Caregiving should not automatically become the responsibility of one person simply because they are willing to step up. The person providing care has needs, responsibilities, and limits, too.

No one should have to carry the entire weight of caring for a loved one while feeling that they must manage everything alone.

This experience taught me just how important it is for caregivers to be recognized, supported, and given permission to acknowledge when they need help.

The Reality of Being a Family Caregiver

Caregiving is often described as an act of love, and it absolutely can be. But there is another side to caregiving that people do not always see.

It is the exhaustion that comes from constantly putting someone else's needs first. It is the worry that follows you throughout the day. It is trying to make important decisions when you are already tired. It is balancing your responsibilities at home while wondering whether you are doing enough for the person who depends on you.

For many family caregivers, life does not pause simply because a loved one needs more care. Children still need their parents. Bills still need to be paid. Work and household responsibilities remain. Meanwhile, the emotional demands of caregiving continue.

You can love someone deeply and still feel overwhelmed by the responsibility of caring for them.

You can be grateful for the opportunity to care for a parent and still struggle with the pressure that comes with it.

And you can be experienced, capable, and strong while still needing someone to step in and help.

My experience showed me that caregiving is not simply about meeting the needs of the person receiving care. It is also about recognizing the well-being of the person providing it.

When caregivers are left without enough support, the emotional and physical demands can become difficult to manage. They may continue pushing themselves because they feel responsible, because they love their family member, or because they believe no one else will step in.

I came to understand that this should not be the expectation.

Family caregivers deserve compassion, practical assistance, and the reassurance that they do not have to do everything alone.

It Is Okay to Take a Break

One of the most important lessons I want to share with other caregivers is this: You can love someone deeply and still need a break. Both things can be true.

There can be an unspoken expectation that a devoted daughter, son, spouse, or family member should always be available. Sometimes, people do not fully understand the demands of caregiving unless they have experienced them themselves.

When you decide to step away for a little while, protect your own well-being, or ask someone else to help, others may not always understand your decision. You may even feel pressure to explain why you need time for yourself.

But needing rest does not mean you care any less.

Taking a break does not mean you are abandoning your responsibilities. It means you recognize that you are human, too.

During my mother's care, I was doing my best to balance everything. I wanted to be there for her, but I also had my children, my own responsibilities, and my own emotional needs to consider. There were moments when the weight of everything felt heavy, and I learned that love alone does not eliminate the need for support.

Caregivers should not have to reach a point of complete exhaustion before they feel entitled to ask for help.

Sometimes, a break means having a few hours to rest. Sometimes, it means having a trusted professional provide care while you attend an appointment, spend time with your children, return to work, or simply take a moment to breathe.

Whatever that break looks like, it matters.

You do not need to feel guilty for taking care of yourself. Your well-being is important, too.

I hope more families begin to see respite and additional care not as a sign that they have failed, but as a way to make caregiving more sustainable, compassionate, and supportive for everyone involved.

Losing My Mother and the Lessons She Left With Me

My mother passed away some time after her fall. Losing her was deeply personal, and the experience of caring for her remains an important part of my story.

The time surrounding her care changed me in ways I will always carry. It gave me a deeper understanding of the emotional side of healthcare and of what families experience when someone they love becomes more vulnerable.

It also helped me see that even when care is provided with love and good intentions, families can still struggle to find the guidance and support they need.

I will always wish that navigating that period of my life had felt less overwhelming. I wish there had been more reassurance, more support, and a clearer path toward finding the right help.

Although the experience was difficult, it shaped my perspective as a daughter, a mother, and a healthcare professional.

It taught me to look beyond the immediate needs of the person receiving care and consider the family standing beside them. It reminded me that compassion means listening, understanding, and recognizing the challenges that may not be visible to others.

My mother's story became part of the foundation on which I built Nurse & Co.

Why I Created Nurse & Co.

Nurse & Co. was inspired by both my professional experience in healthcare and my personal journey as a daughter caring for her mother.

I wanted to build something that reflected what I had learned firsthand: families need more than a service. They need people who understand that care is personal, that every family's situation is different, and that trust matters.

I understand the desire to keep a loved one safe and comfortable. I understand the difficulty of trying to coordinate care while managing work, children, and other responsibilities. And I understand how isolating it can feel when you are trying to figure everything out on your own.

Those experiences helped shape my vision for Nurse & Co.

My goal is to provide compassionate, personalized support that respects the dignity of the person receiving care while recognizing the needs of the family around them.

I want families to feel that they have someone they can turn to, someone who listens to their concerns and understands that every situation comes with its own challenges.

Care should never feel like a one-size-fits-all solution. It should be built around the person, their preferences, their circumstances, and the people who matter most to them.

For me, Nurse & Co. is more than a business. It represents a commitment to providing care with understanding, professionalism, and heart.

Care Should Support the Whole Family

When we talk about care, the focus is often on the person who needs assistance. Their safety, comfort, health, and quality of life are understandably the priority.

But the family caregiver is part of that picture, too.

Behind many people receiving care is someone trying to coordinate appointments, manage responsibilities, make difficult decisions, and ensure that everything is being handled properly. That person may be a daughter, a son, a spouse, or another loved one who is doing the best they can with the time, resources, and support available to them.

For single parents, the demands can feel especially complicated. You may be supporting an aging parent while raising your own children, maintaining a household, and trying to meet the expectations of everyday life.

No one should have to prove their love by sacrificing their own well-being.

Families deserve access to support that helps them care for their loved ones without losing sight of their own needs. They deserve reassurance that accepting help is a responsible choice, not something to feel ashamed of.

This is one of the principles that guides Nurse & Co.: when we support the person receiving care, we should also recognize and respect the family members who are part of their journey.

My Mission Moving Forward

My mission with Nurse & Co. is rooted in the belief that care should be compassionate, respectful, and centered on the individual.

I want to bring together my healthcare knowledge and the understanding I gained through my own family experience to help people feel supported during important and sometimes challenging stages of life.

Whether a family is looking for support for an aging loved one, assistance during a transition, or care during the postpartum period after welcoming a new baby, I believe they deserve to feel heard and understood.

Every family has a story. Every situation has its own challenges. And every person deserves to be treated with dignity, patience, and compassion.

I also want to help change the way we view caregiving. Asking for help should not be seen as weakness. Taking a break should not be treated as a lack of commitment. And the responsibility of caring for a loved one should not automatically fall entirely on one family member.

Care is strongest when people feel supported, not when one person is expected to carry everything alone.

Through Nurse & Co., I hope to make a meaningful difference for individuals and families by providing care that recognizes the whole person and the people who love them.

A Message to Families Who Are Struggling

If you are caring for a parent, supporting a loved one, raising children, or trying to balance several responsibilities at once, I want you to know that your feelings matter, too.

You are allowed to feel tired. You are allowed to ask for help. You are allowed to take a break.

You do not have to carry everything alone to prove how much you care.

There may be times when you feel that no one fully understands what you are going through. There may be days when the responsibilities seem endless. And there may be moments when you wonder how you will continue managing everything.

Please remember that your well-being matters just as much as the well-being of the person you are caring for.

Accepting support does not diminish your love. It can help you continue showing up with greater peace of mind, knowing that you do not have to manage every responsibility by yourself.

This is the understanding I hope to bring to every family I work with through Nurse & Co.

Because care is not only about what we do for someone. It is also about how we make people feel: safe, respected, understood, and supported.

A Personal Story That Became a Purpose

My journey to creating Nurse & Co. began during one of the most challenging periods of my life. It began with my mother, with the responsibilities I carried as a daughter and a single mother, and with the realization that families need more support than they sometimes receive.

I cannot change the difficulties I experienced, but I can allow those experiences to shape the way I care for others.

They have strengthened my commitment to compassion, deepened my understanding of family caregiving, and reminded me that behind every care plan is a person, a family, and a story that deserves to be heard.

Nurse & Co. grew from that understanding.

My hope is that the families who connect with Nurse & Co. feel less alone, more supported, and reassured that they do not have to navigate every stage of care without help.

If my experience has taught me anything, it is this: caring for others is important, but the person doing the caring matters, too.

You can be a loving daughter, a devoted son, a caring spouse, or a committed parent and still need support. You can give so much to others and still deserve time to rest. And you can love someone with all your heart without having to do everything alone.

That is the heart behind Nurse & Co., and it is the purpose I carry forward.

With compassion,

Licinia Morais
Founder, Nurse & Co.

Licinia Morais, Founder of Nurse & Co.

Licinia Morais, Founder of Nurse & Co.

Registered Nurse and founder of Nurse & Co., sharing reflections on compassionate, personalized care and support for families across Durham Region.

You Don't Have to Navigate Care Alone.

Whether you're looking for support for an aging loved one, assistance during recovery, or compassionate postpartum support for your growing family, Nurse & Co. is here to help you explore the care options that may be right for you.